# How to Cancel Asana

Asana's paid plans are billed per user. This guide walks through cancelling your Asana plan from the admin console and what you lose when you move to the free Personal plan.

Source: https://subdupes.com/subscriptions/asana
Steps last reviewed: November 12, 2026

## Steps

1. Sign in as the billing owner, an admin or a super admin.
2. Click your profile photo in the top-right corner and select Admin console.
3. Navigate to the Billing tab.
4. Under Plan details, select Cancel plan.
   Note: Cancellation takes effect at your next renewal date, and you keep paid features until then. Manually invoiced plans are cancelled by selecting Contact billing on the Billing tab. Asana does not offer refunds.

Official help page: https://help.asana.com/s/article/how-to-cancel-your-asana-plan

## Renewal risks

- Cancellation only takes effect at your next renewal date, and Asana does not offer refunds.

## Common mistakes

- Teams that use Asana for only one project often forget to cancel after the project ends.
- Letting a trial run out after adding payment details, since it is charged when the trial ends unless you cancel on or before the expiration date.

## FAQ

### What happens to my Asana projects when I cancel?

You lose access to projects and tasks that use paid features, and the data tied to those features. Export them to CSV before you cancel.

### Can I get a refund from Asana?

Asana does not offer refunds for annual plans. Contact support if you believe a charge was made in error.

### Does Asana charge for guests?

Guests (external collaborators) on paid plans are free. Only full Organisation members count toward your seat count.

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SubDupes tracks your subscriptions from receipts, with no bank login, and reminds you before Asana renews: https://subdupes.com