How to Cancel Your ActiveCampaign Subscription
ActiveCampaign is loved for its powerful automation "recipes." Its pricing is based on contact lists and feature tiers (Lite vs Plus), which can lead to expensive upgrades.
⚠ ActiveCampaign Renewal Risks
- •Annual plans are highly incentivized but offer no refunds if your list size shrinks.
- •Adding the "Sales" CRM module can significantly bump up the cost of your marketing subscription.
How to Cancel ActiveCampaign: Step-by-Step
- 1
Log in and go to Settings (gear icon).
- 2
Select Billing and Upgrade.
- 3
Click "Cancel my account".
Common ActiveCampaign Cancellation Mistakes
- ✗Paying for the "Professional" tier for features like predictive sending that smaller lists don't need.
- ✗Maintaining multiple lists with the same users, which might count as multiple contacts depending on configuration.
Track contact tiered pricing.
ActiveCampaign Cancellation FAQs
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