How can we help you?
Search our help center or choose a category below.
Getting Started
Learn how to set up your account and sync your first subscription.
Account & Profiles
Manage your personal details, secure your identity, and profile settings.
Billing & Plans
Everything you need to know about our Solo and Pro plans and payments.
Privacy & Data
Our zero-knowledge architecture and how we keep your data safe.
Frequently asked
questions.
Everything you need to know about SubDupes. Can't find what you're looking for?
You forward subscription receipts to your unique SubDupes email alias using a simple Gmail or Outlook rule. We parse the vendor, amount, renewal date, and billing cycle from those emails — no bank login or inbox OAuth required.
Only subscription-related emails: receipts, renewal confirmations, trial start/end notices, and price change alerts. You stay in full control of what gets forwarded by customizing your email rules.
Absolutely. We use AES-256 encryption and never request bank or inbox OAuth. We don't sell, trade, or analyze your spending habits. Your data is yours alone, and our privacy-first architecture ensures it stays that way.
Not yet. SubDupes tracks and alerts you about renewals, but you'll still need to cancel directly with each vendor. Our AI concierge provides step-by-step cancellation guides for every service.
SubDupes sends smart alerts at 90 days, 30 days, 7 days, and 1 day before each subscription renews. You get notified via email and in-app so you have time to review, cancel, or renegotiate.
You can export your subscription data as CSV or PDF statements. Both formats include vendor details, amounts, renewal dates, and category summaries — perfect for bookkeeping and tax time.
No. SubDupes never asks for bank logins or inbox access. You simply forward receipts to your private alias. This zero-knowledge approach means we can't see your banking details or read your personal emails.
We offer a Freemium plan (3 subscriptions free), Solo ($8/month for up to 10), and Pro ($12/month for unlimited). All plans include renewal alerts, price-hike detection, and CSV/PDF exports.
Still need help?
Our team is here to help you with any technical issues or billing questions. We typically respond within 12-24 hours.