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How to Cancel Your New Relic Subscription

New Relic pioneered APM. Its modern consumption-based pricing means you only pay for what you use, but this requires diligent tracking of data ingestion per GB.

Cancellation: ⚠ Medium14-day free trial

New Relic Renewal Risks


  • Annual plans often renew automatically without prominent warning emails.
  • Adding temporary seats mid-cycle can trigger immediate, non-refundable pro-rated charges.
  • Forgetting to downgrade inactive users inflates monthly costs.

New Relic Pricing Plans

PlanMonthlyAnnual / moSeats
FreeFreeFreeLimited
Pro$15$12Per user
Business$30$25Per user

How to Cancel New Relic: Step-by-Step

  1. 1

    Log in to your New Relic admin dashboard.

  2. 2

    Navigate to Settings or Account Preferences, then find the Billing section.

  3. 3

    Select the option to Downgrade or Cancel Subscription.

  4. 4

    Follow the prompts to confirm your cancellation.

    Note: Access to premium features will continue until the end of your billing cycle.

Official New Relic cancellation page →

Common New Relic Cancellation Mistakes

  • Deactivating an account without officially downgrading the billing plan.
  • Assuming deleting the app cancels the subscription.
  • Missing the renewal window for annual contracts.

SubDupes tracks your New Relic renewal dates and reminds you up to 7 days before each charge, so you can review your plan and seats before you pay again.

New Relic Cancellation FAQs

Can I get a refund if I cancel New Relic early?

New Relic generally does not offer pro-rated refunds for cancelled annual plans. You keep access until the cycle ends.

How do I remove seats from New Relic?

Go to your billing console, remove the active users, and manually adjust the seat count downwards to prevent future charges.

Never Miss a New Relic Renewal Again

SubDupes reminds you up to 7 days before your New Relic subscription renews so you can audit seats and cut costs before the charge hits.