project-management
How to Cancel Your Asana Subscription
Asana's paid plans are billed per user. This guide walks through cancelling your Asana plan from the admin console and what you lose when you move to the free Personal plan.
Asana Renewal Risks
- Cancellation only takes effect at your next renewal date, and Asana does not offer refunds.
Asana Plans and Prices
Asana changes its plans and prices from time to time, so check the current ones on Asana’s own website before you decide whether to keep, downgrade or cancel.
How to Cancel Asana: Step-by-Step
- 1
Sign in as the billing owner, an admin or a super admin.
- 2
Click your profile photo in the top-right corner and select Admin console.
- 3
Navigate to the Billing tab.
- 4
Under Plan details, select Cancel plan.
Note: Cancellation takes effect at your next renewal date, and you keep paid features until then. Manually invoiced plans are cancelled by selecting Contact billing on the Billing tab. Asana does not offer refunds.
Steps last reviewed November 2026. If Asana’s menus have moved, its billing or account settings page is the place to look.
Common Asana Cancellation Mistakes
- Teams that use Asana for only one project often forget to cancel after the project ends.
- Letting a trial run out after adding payment details, since it is charged when the trial ends unless you cancel on or before the expiration date.
SubDupes tracks your Asana renewal and reminds you up to 7 days before it, so you can clean up members you no longer need before the next invoice.
Asana Cancellation FAQs
What happens to my Asana projects when I cancel?
You lose access to projects and tasks that use paid features, and the data tied to those features. Export them to CSV before you cancel.
Can I get a refund from Asana?
Asana does not offer refunds for annual plans. Contact support if you believe a charge was made in error.
Does Asana charge for guests?
Guests (external collaborators) on paid plans are free. Only full Organisation members count toward your seat count.
Related Cancellation Guides
Notion is an all-in-one workspace for notes, wikis, databases, and project management, popular with individuals and teams alike.
Read guide →Cancel SlackSlack is a business messaging platform that organises team conversations into channels, supporting integrations with hundreds of SaaS tools.
Read guide →Cancel HubSpotHubSpot is an all-in-one CRM platform offering tools for marketing, sales, customer service, and content management.
Read guide →Never Miss a Asana Renewal Again
SubDupes reminds you up to 7 days before your Asana subscription renews so you can audit seats and cut costs before the charge hits.