How to Cancel Your Loom Subscription
Loom's Business plan is often trialled and then forgotten — left on auto-renew while teams revert to free usage. This guide walks you through exactly how to cancel, what video storage limits apply, and how to export recordings before your plan ends.
⚠ Loom Renewal Risks
- •Annual Business plan renews with no email reminder.
- •Adding workspace members mid-year triggers pro-rated charges for the rest of the annual term.
- •Videos stored under a Business workspace may be inaccessible to viewers if the workspace downgrades.
Loom Pricing Plans
| Plan | Monthly | Annual / mo | Seats |
|---|---|---|---|
| Starter (Free) | Free | Free | 1 |
| Business | $15 | $12.5 | Per creator |
| Enterprise | Custom | Custom | Custom |
How to Cancel Loom: Step-by-Step
- 1
Sign in to Loom and click your avatar in the top-right corner.
- 2
Go to Settings → Billing.
- 3
Click Cancel plan.
- 4
Confirm the cancellation.
⚠ Existing videos remain accessible on the Free plan but recordings over 5 minutes may be restricted.
Common Loom Cancellation Mistakes
- ✗Deleting your Loom account does not cancel a subscription — cancel billing first.
- ✗Teams use the workspace owner's personal account for billing, causing access issues when that person leaves.
- ✗Not downloading important recordings before cancelling the plan.
SubDupes alerts you 14 days before your Loom renewal, giving you time to download recordings and decide whether to continue.
Loom Cancellation FAQs
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Never Miss a Loom Renewal Again
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